Your IT Support Experts

Our Managed IT services will help you succeed. Let’s get started

Your Houston IT company to come to for all your IT support needs, Gatun Technologies has been serving the Houston area since 2015 with a range of exceptional support services. Our goal is to ensure that small and medium-sized businesses have access to enterprise-level IT support practices and solutions. We produce expert level technical helpdesk support, computer support, and consulting for our clients. With our years of experience, we can provide an expert opinion and touch to your network to keep it up and running smoothly, while preparing you for unforeseen issues, and future technology. We can help build up your infrastructure in an affordable manner, and maintain it to keep you with consistent uptime.

Downtime can be very expensive, and we strive to solve any issues that arise for a business to ensure their IT infrastructure stays up and safe. We have partnered with a variety of businesses in the area, helping them drive their companies forward with stable infrastructures and comprehensive IT strategies. The more you grow, the more we grow; it’s a win-win situation for all our clients.

Gatun Technologies’ Managed Service Plan includes several areas of support. First of all, we have a live help desk that is highly responsive, dedicated, fast and available 24 hours, 7 days a week, 365 days a year. Downtime is a huge concern for any businesses, and without a fast response from a Houston IT company with IT Support experts, it can cost you a lot of money, time, and potentially clients. We will keep your IT infrastructure up and running, and if something does go wrong either on the desktop side, network, or server, we’ll be available to solve the problem quickly. We can be reached by phone, and can talk you through desktop issues easily, or remote into the network to ensure a fast resolution. If the problem can’t be solved remotely, we will come to the site rapidly to minimize downtime and replace equipment and software as needed.

While you are covered under our Managed Service Plan, we will monitor your network remotely 24/7, with round-the-clock maintenance to ensure everything is running as smoothly as possible. We install monitoring software that can notify us almost immediately if a threat is detected, or if errors are starting to occur, then respond to those as soon as they appear. We offer both remote and on-site server mediation services for an affordable flat monthly rate.

Finally, the best defense is a good offense; at Gatun Technologies, your Houston IT company, our Managed Service Plan includes extra proactive measures to ensure that problems don’t happen in the first place. Without the proper proactive measures, you could see valuable data lost when a crash happens, or something infiltrates the network. We ensure your data is protected with remote backup options, such as our Disaster Recovery as a service with a high degree of backup and recovery failover to ensure your data is never lost. We work with you to determine what data is essential to sustain profitability for your organization and ensure that mission-critical computing resources are up and running again fast. Prioritizing recovery means less loss of time and income for your company. We also continuously monitor your network to ensure you don’t fall victim to malware or ransomware attacks.

Contact us today, your Houston IT company, Gatun Technologies. Let us help you succeed with our managed IT services that help you grow your company.

Areas Served:

We provide IT support services such as tech support, IT solutions, and consulting for companies in the following cities, counties, and states.

Cities:

Houston, Dallas, Austin, San Antonio, Worthington, Columbus

States:

Texas, Ohio

Zip Codes:

All zip codes in 40 miles from 77002 and 43085